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Help & Support Center

Find guides, FAQs, and answers for all Quibit apps.

Getting Started

  • •Download Quibit from the App Store or Google Play
  • •Create an account with your email or phone number
  • •Verify your account through the confirmation email/SMS
  • •Set up your profile and start exploring

Account & Login

  • •Forgot Password: Tap 'Forgot Password' on the login screen to receive a reset link
  • •Account Locked: After multiple failed attempts, wait 30 minutes or contact support
  • •Change Email/Phone: Go to Settings → Account → Update your contact information
  • •Delete Account: Go to Settings → Account → Delete Account, or email us
  • •Two-Factor Auth: Enable 2FA in Settings → Security for extra protection

QuiTalk & AI Features

  • •AI Chat: Start a conversation with Qui AI from the chat screen
  • •AI is for informational purposes only — not medical, legal, or financial advice
  • •Channel AI: Business channels use AI to help customers with inquiries
  • •Phone Calls: Make calls through QuiTalk using your wallet balance
  • •Voice Messages: Hold the mic button to record and send voice messages

Wallet & Top-Up

  • •Top Up: Go to Wallet → Add Credits → Select amount → Choose payment method
  • •Supported Methods: Bank transfer, credit/debit card
  • •Balance Check: View your current balance in the Wallet section
  • •Transaction History: All transactions are logged in Wallet → History
  • •Refunds: Contact support for refund requests within 14 days

Safety & Reporting

  • •Report User: Tap the user's profile → Report → Select reason
  • •Block User: Tap the user's profile → Block
  • •Report Content: Long press on any message/post → Report
  • •Emergency: If someone is in danger, contact local emergency services immediately
  • •For abuse reports, email [email protected]

Subscription & Premium

  • •View Plans: Go to Settings → Subscription → View Plans
  • •Premium Features: AI chat, smart profile, auto-reply, agent mode, and more
  • •Payment: Bank transfer → pending → admin verification → active
  • •Cancel: Contact support to cancel your subscription
  • •Benefits are API-driven and update automatically

Can't find what you need?

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