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Top-Up & Wallet Guide

Everything you need to know about managing your Quibit wallet.

How to Top Up

1
Open Wallet
Navigate to the Wallet section in your app
2
Add Credits
Tap 'Add Credits' or 'Top Up' button
3
Select Amount
Choose from preset amounts or enter a custom amount
4
Choose Payment
Select bank transfer or card payment
5
Confirm
Review and confirm your top-up

What Credits Are Used For

📞
Phone Calls
Make calls through QuiTalk
🤖
AI Chat
Extended AI conversations
⭐
Premium Features
Access premium app features
📢
Promotions
Boost posts and channels

Payment Methods

  • •Bank Transfer: Transfer to our designated bank account
  • •Credit/Debit Card: Visa, Mastercard accepted
  • •Processing time: Bank transfers may take 1-3 business days
  • •Minimum top-up: Varies by region

Frequently Asked Questions

Can I get a refund?
Yes, contact support within 14 days of purchase for unused credits.
Do credits expire?
Credits remain in your account as long as your account is active.
Is there a maximum balance?
Check the wallet section in your app for current limits.
What if my payment fails?
Try again or use a different payment method. Contact support if issues persist.

Need help with a payment?

Contact our billing support at [email protected]

Contact Support

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